This Privacy Policy explains what personal information LuckyWin collects, how it is used, and how it is kept secure.
A quick overview of the key pillars of LuckyWin's Privacy Policy.
All your personal and financial data is protected with 256-bit SSL encryption. No unauthorized party can access this information.
LuckyWin never sells your personal data to third parties. Your information is used solely to operate and improve our services.
You can view, correct, or request deletion of your data at any time. Opting out of marketing communications is simple and available whenever you choose.
LuckyWin uses cookies solely to improve service quality. You can manage cookies through your browser settings and disable non-essential ones at any time.
Our Privacy Policy is built in accordance with international data protection regulations (GDPR principles), ensuring the highest level of security for your data.
We obtain your explicit consent before collecting your data and clearly state why each piece of information is needed — no hidden agendas.
Important: By using the LuckyWin platform, you agree to this Privacy Policy. We will notify you in advance of any changes.
LuckyWin (luckywin.ws) takes the privacy of its users' personal data very seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.
This Privacy Policy applies to LuckyWin's website, mobile application, and all digital services. It is in effect whenever you register, log in, place bets, or interact with us on our platform.
We strive to comply with international data protection laws, including those applicable in Bangladesh. Our goal is to honour your trust and keep your data safe at all times .
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
In line with LuckyWin's Privacy Policy, we only collect information that is necessary to provide our services. No unnecessary or excessive data is collected.
| Data Type | Purpose |
|---|---|
| IP Address | Geo-location Verification & Fraud Prevention |
| Device information (OS, browser) | Service Optimisation |
| Cookies & Session Data | Keeping You Logged In & Improving User Experience |
| Page visits and click patterns | Platform Development & Analytics |
| Referrer URL | Marketing Performance Analysis |
Under LuckyWin's Privacy Policy, all collected data is used solely for specific, legitimate purposes. Full details are outlined below.
We do not use your data to make automated decisions that would significantly affect your interests. Human review is available for all important decisions.
LuckyWin never sells your personal data. However, limited information may be shared with certain trusted partners solely to deliver our services.
All third parties are required to comply with our privacy standards and may only use your data for specified purposes.
We never share your information with advertisers, data brokers, or any unrelated commercial third parties.
As part of LuckyWin's Privacy Policy, we use cookies and similar technologies on our website to enhance your browsing experience.
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling certain essential cookies may affect the functionality of some website features.
LuckyWin applies industry-leading technical and administrative safeguards to protect your data.
Please be aware that no data transmission over the internet is completely risk-free. Do your part — use a strong password and never share your login credentials with anyone.
Under LuckyWin's Privacy Policy, you have a number of important rights regarding your personal data. Contact us to exercise any of these rights.
You have the right to know what data we hold about you and to receive a copy of it.
You can request corrections if any of your personal information is inaccurate.
In certain circumstances, you may request the deletion of your data, though some information may be required to be retained for legal reasons.
You can object to your data being used for marketing purposes and opt out at any time.
You can request an export of your data in a standard format (CSV/JSON).
In certain circumstances, you can request that the processing of your data be temporarily restricted.
To exercise any of the rights listed above support@luckywin.wsSend us an email at. We will respond within 30 business days.
LuckyWin strictly prohibits providing services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal data from minors.
If a parent or guardian believes their child has created an account on LuckyWin, please contact us immediately. We will promptly close the account and delete all associated data.
We verify date of birth and identity documents during registration to confirm your age. Registering with false information is strictly prohibited.
In line with LuckyWin's Privacy Policy, we do not retain any data longer than necessary.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Up to 7 years for legal obligations |
| KYC Documents | 5 years after account closure |
| Betting History | For the duration your account is active, plus 2 years after closure |
| Customer Support Communications | Up to 2 years after last contact |
| Marketing Opt-Out Records | Indefinitely (to prevent future contact) |
Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified .
If you have any questions, concerns, or complaints about this Privacy Policy, don't hesitate to reach out. LuckyWin is always here to help.
If your complaint remains unresolved, you may escalate it to the relevant data protection authority in your country.
If this Privacy Policy changes, we will notify you by email or via an in-platform notification. Any updated policy will take effect 30 days after it is published.